Analysis Report

MOCCI Clinic

Jang Yoo-hee 대표원장 심층 분석

Premium Aesthetic Pain-Free Rejuran Hotel-style Clinic

Executive Summary

This report provides a comprehensive analysis of 'MOCCI Clinic', an aesthetic medical institution located in Gangnam-gu, Seoul, and its founder, Representative Director Jang Yoo-hee. MOCCI Clinic, which newly opened in December 2024, breaks away from the existing factory-style dermatology clinic operation method and puts forward a 'premium experience' combining hotel-style service, a private procedure environment, and pain minimization solutions as its core value.

Institution Overview

MOCCI Clinic is a premium dermatology clinic that opened on December 16, 2024, on Gangnam-daero, Seoul. Aiming for a 'hotel-like hospital', it focuses on high-end customer experience (CX) by operating all single private rooms, using goose-down bedding, and running a lounge cafe.

Medical Staff Competence

Representative Director Jang Yoo-hee graduated from Yonsei University College of Medicine and served as the director of Beauty Lounge Clinic Gangnam Branch. She is active as a regular member of numerous societies, possessing rich clinical experience in the field of aesthetic procedures.

Procedure Differentiation

The clinic specializes in skin booster procedures centered on Rejuran Healer and focuses on drastically reducing procedural pain through methods such as ultrasound-guided nerve anesthesia. Additionally, it practices the slogan 'Your face, Your decision' by introducing a QR code procedure selection system.

Market Reaction

Despite being in the early stages of opening, it records a high rating of over 9.6/10 on major aesthetic medical platforms, with positive evaluations dominating regarding the luxuriousness of the facilities and the delicate procedures of the medical staff.

Representative Director Jang Yoo-hee's Profile

Representative Director Jang Yoo-hee is the founder and representative medical staff of MOCCI Clinic and has built up years of experience in the aesthetic medical field. Her expertise and dedication are central to the clinic's unique philosophy.

Education and Major Career

  • Education: Graduated from Yonsei University College of Medicine
  • Current Position: Representative Director, MOCCI Clinic (2024.12 ~ Present)
  • Former Position: Director, Beauty Lounge Clinic Gangnam Branch. Accumulated rich clinical experience and procedure know-how at a large aesthetic clinic.

Areas of Expertise and Academic Activities

  • Clinical Expertise: Major treatment areas encompass overall aesthetic procedures such as fillers, Botox, lifting, pigmentation treatment, and skin boosters.
  • Procedure Style: Evaluated for meticulous and delicate procedure style, reflecting MOCCI Clinic's philosophy of 'delicate customized procedures'.

Academic Activities:

  • Regular Member, Korean Academy of Aesthetic Surgery & Medicine (KAAS)
  • Regular Member, Korean Academy of Facelift & Contouring
  • Member, Korean Association of Aesthetic & Well-being
  • Member, Korean Academy of Cosmetic Surgery
  • Member, Korean Association for Laser, Dermatology and Trichology
  • Member, The Korean Academy of Obesity & Aesthetic Treatment

Specialist Status

While her profile confirms graduation from 'Yonsei University College of Medicine' and history as a regular member of related aesthetic societies, explicit designations such as 'Dermatologist' or 'Plastic Surgeon' (Board Certified) are not found. According to medical platform information, she is identified as a 'General Practitioner' specializing in the aesthetic field. In the Korean aesthetic medical market, this is a common form, and Director Jang Yoo-hee appears to be proving practical procedural expertise through numerous academic activities and her career as a director of a large hospital.

MOCCI Clinic Institutional Analysis

Establishment Background and Brand Philosophy

MOCCI Clinic was established on December 16, 2024, with the goal of presenting a 'splendid experience' to customers beyond simply providing aesthetic procedures. During the establishment process, the clinic aimed to resolve the problems of the existing dermatology market: 'fear of pain' and 'factory-style operation methods'.

  • Oriented Towards Hotel-style Rest Space: Under the philosophy that a hospital should be a place of rest rather than a medical space accompanied by tension and worry, the concept of hotel space was introduced. A lounge cafe equipped with a professional coffee machine was created in the waiting area, allowing a view of the nightscape of Gangnam-daero, intending to sublimate waiting time into an experience rather than a waste.
  • Privacy and Comfort: Despite the high rent in Gangnam Station, privacy was prioritized over profitability, configuring all procedure rooms as 'single private rooms'. Additionally, custom-made goose-down bedding is placed on procedure beds to minimize discomfort occurring during procedures and induce psychological stability.

Location and Facility Information

  • Address: 10F, 403 Gangnam-daero, Seocho-gu, Seoul (Seocho-dong, 343GANGNAM).
  • Accessibility: It boasts high accessibility as it can be approached immediately upon entering the alley to the left of Exit 10 of Gangnam Station on Seoul Subway Line 2.
  • Medical Hours: Night consultations are held until 9 PM on weekdays (Mon-Fri) for office workers, and consultations are available until 5 PM on weekends (Sat-Sun).

Innovation in Operating System: QR Code Selection System

One of the biggest features of MOCCI Clinic is the 'QR Code Procedure Selection System' introduced to exclude excessive counseling or unnecessary procedure recommendations. Customers can access the procedure menu via a QR code in the clinic lounge and directly select the procedures and options (anesthesia method, dosage, etc.) they need. This reflects an operational policy that respects the customer's independent decision-making under the slogan "Your face, Your decision." However, separate counseling services are provided for customers who desire professional consultation.

Major Procedure Programs and Technical Features

MOCCI Clinic claims to be a 'Rejuran-centered premium hospital' and possesses a procedure lineup specialized in anti-aging and skin regeneration (Skin Rejuvenation).

Signature Procedure: Pain-Controlled Rejuran Healer

Rejuran Healer is known for excellent skin regeneration effects but extreme pain during the procedure. MOCCI Clinic operates a proprietary pain management protocol to lower this barrier to entry.

  • Customized Anesthesia System: Customers can directly select the anesthesia method, number of injection splits, and injection technique.
  • Ultrasound-Guided Anesthesia: Ultrasound equipment is utilized to proceed with nerve anesthesia in precise locations. This technology drastically reduces pain.
  • Procedure Philosophy: Director Jang Yoo-hee introduced nerve anesthesia injections to reduce customer suffering after experiencing the pain of Rejuran procedures herself.

MOCCI Signature Programs

Signature programs named after the clinic focus on improving skin elasticity, radiance, and volume.

  • Mozzi Tangtang: A program for powerful lifting and tightening, presumed to be a combination of Thermage and Ulthera.
  • Mozzi Gwangchae: A skin booster program that enhances skin moisture and radiance. Examples include Juvelook Skin and collagen injections, aiming for a "water glow" effect.
  • Mozzi Jjonjjon: A procedure utilizing Oligio lifting, etc., to increase skin elasticity and tighten pores.

Other Major Procedures

The clinic offers a wide range of aesthetic procedures to address various skin concerns.

  • Lifting Lasers: Possesses the latest lifting equipment such as Ulthera, Thermage FLX, Oligio, and Shurink Universe.
  • Skin Boosters: Provides various collagen booster procedures such as Rejuran Healer (complete lineup including HB, Eye, S), Juvelook, Sculptra, and Ultracol.

Reputation and Characteristics Analysis

Synthesizing data from major aesthetic medical information platforms such as Gangnam Unni and Yeoshin Ticket, MOCCI Clinic is recording very high customer satisfaction despite being in the early stages of opening.

Market Reputation and Customer Reviews

MOCCI Clinic recorded 9.6 points (731 evaluations) on Gangnam Unni and was selected as a 'Customer Evaluation Excellent Hospital'. It also maintains a high rating of over 9.6 on Yeoshin Ticket.

Positive Feedback:

  • Facilities and Atmosphere: Many favorable reviews regarding luxurious facilities such as "hotel-like interior," "private single rooms," and "lounge with a view of Gangnam-daero."
  • Pain Management: Many reviews state that pain was less intense thanks to nerve anesthesia and delicate hand skills when receiving painful procedures like Rejuran.
  • Friendliness: The fact that the response of medical staff and staff is kind and there is no forced selling during the counseling process acts positively.

Constructive Feedback:

  • Some reviews mentioned the medical staff looking young or comments on specialist status, but the content is predominantly satisfied in terms of procedure results and cost-performance.

Differentiated Features (USP)

  • High-end Hospitality: The process from the hospital entrance to returning home after the procedure is designed like a hotel stay experience. Welcome cards, tea service, and high-end bedding are elements that clearly differentiate it from general dermatology clinics.
  • Transparency and Autonomy: The 'Self Choice' system via QR code resolves information asymmetry and allows customers to proactively design procedures. This acts as a mechanism to resolve customer distrust regarding over-treatment.
  • Pain Care Expertise: Claiming 'Painless Rejuran' and putting effort into anesthesia utilizing ultrasound equipment is a strategy that effectively targets the customer base hesitating about procedures due to pain.

Conclusion

MOCCI Clinic is a new clinic that entered the Gangnam aesthetic medical market in late 2024, but it is rapidly establishing its position through a clear concept and targeting strategy. Representative Director Jang Yoo-hee has successfully implanted the two core values of 'premium experience' and 'pain minimization' into hospital operations based on her experience at large network hospitals.

In particular, the hotel-style service and single-room operation are judged to be a smart strategy that simultaneously targets the high-end demand group that values privacy and the younger generation that values efficiency through reasonable pricing policies and the QR code system.

Although it is not a specialist hospital, it secures expertise through advanced protocols and pain management solutions for specific procedures (Rejuran, Skin Boosters), which is proven by high customer satisfaction. It is highly likely to grow as a major player leading 'Experience-centric' medical services in the Gangnam skin booster and anti-aging market in the future.

Key Takeaways

Premium Experience

Pain Minimization

Experience-Centric Services