Analysis Report

YOU&I Clinic Yeongdeungpo Branch

In-depth Analysis of Representative Director Lee Sang-hoon

Aesthetic Clinic Factory-Type Medical Yeongdeungpo Beauty

Key Summary

Institution Overview

YOU&I Clinic (Yeongdeungpo Branch) is a large-scale, network-based aesthetic clinic, emphasizing high patient volume, competitive pricing, and extensive laser equipment.

Leadership

Led by Representative Director Lee Sang-hoon, a General Practitioner, founder of YOU&I (2006), recognized for long tenure and recent external activities.

Operational Strengths

Boasts a massive inventory of lifting and laser devices (e.g., 5 InMode, 3 Ulthera) and high accessibility (night/weekend clinics, no lunch breaks).

Reputation Dynamics

Praised for cleanliness, affordability, standardized procedures; criticized for short doctor consultations, aggressive sales, and impersonal nature.

Profile of Representative Director Lee Sang-hoon

Professional Background and History

  • Founding of the Brand: Lee Sang-hoon founded YOU&I Clinic in February 2006, initially in Samseong-dong. His tenure in the field spans nearly two decades.
  • Medical Qualification: He is a General Practitioner (GP), as evidenced by the clinic's classification and specific medical profiles.
  • Current Role: He currently serves as the head of the Yeongdeungpo branch, a central hub for the YOU&I network.

Medical Philosophy and Management Style

  • "You and I" Philosophy: Emphasizes two-way communication between doctor and patient, crucial for effective dermatological treatment.
  • Honesty and Affordability: Adheres to "Jeong-Pum, Jeong-Ryang, Jeong-Jik" (Genuine Product, Genuine Amount, Honesty), advocating for competitive prices by reducing advertising costs.
  • Anti-Exaggeration: Prioritizes explaining realistic outcomes and potential side effects to build long-term trust with patients.

External Activities and Academic Engagement

  • International Training: Served as an educator for foreign medical professionals, conducting seminars on Korean dermatological operation methods and laser device utilization (e.g., Taiwanese dermatologists, Dec 2022).
  • Industry Judging: Invited as an official judge for the "2025 Asia Model Festival" (Face of Asia category), highlighting his influence in beauty and medical aesthetics.

YOU&I Clinic Yeongdeungpo Branch: Institutional Analysis

Location and Infrastructure

  • Address: 7th Floor, Esher Building, 12 Yeongjung-ro, Yeongdeungpo-gu, Seoul. Located approximately 50 meters from Yeongdeungpo Station (Exit 3), ensuring high accessibility.
  • Scale: Boasts a floor area of over 450 *pyeong* (approximately 1,487 square meters), allowing for spacious waiting areas and multiple treatment rooms.
  • Interior: Described as having a "clean and sophisticated" interior, designed to provide a comfortable environment despite high patient footfall.

Operational System

  • Operating Hours: Weekdays: 10:00 – 20:30 (Night diagnosis available). Weekends: 10:00 – 17:00 (or 16:30). Operates without a lunch break for patient convenience.
  • Medical Team: Employs a large team of approximately 8 to 12 doctors on rotation, including Director Lee Sang-hoon. The team includes both male and female practitioners for gender-sensitive treatments.

Clinical Infrastructure and Major Procedures

Advanced Medical Equipment

The clinic distinguishes itself through an aggressive "equipment investment" strategy, claiming to hold a maximum number of certain devices in Korea.

  • Lifting Devices: InMode (5 units), Ulthera (3 units), Shurink Universe (6 units), Thermage FLX (2 units), Volnewmer (2 units), Oligio X, Titanium Lifting, Onda Lifting.
  • Laser & Skincare: Hair Removal (Apogee Plus (4 units), GentleMax Pro Plus), Pigmentation/Toning (PicoPlus (3 units), Clarity II (4 units), Hollywood Spectra (2 units), PicoSure), Vascular/Scar (V-Beam Perfecta (2 units), Neobeam).

Major Procedures and Pricing Strategy

The clinic utilizes a "Loss Leader" pricing strategy, offering basic procedures at extremely low costs to attract new patients, while generating revenue through premium treatments.

  • Signature Treatments: Lifting (multi-modality), Laser Toning (high-volume), Botox/Fillers (quick, standardized injections), Hair Removal (specialized "Day" events).
  • Event Pricing (Examples): First-visit Laser Toning (~3,300 KRW), Korean Botox (Square Jaw, ~8,690 KRW), InMode Lifting (~34,100 KRW). These prices are significantly lower than market average.

Reputation and Sentiment Analysis

Patient Reviews and Ratings

Overall Ratings:

  • Gangnam Unni: ~8.8/10 (2,500+ reviews)
  • Modoodoc: 8.6/10 (48 verified reviews)
  • Sungyesa: 3.8/5 (104 evaluations)

Positive Feedback:

  • Cost-Effectiveness: Low prices and "event" deals are consistent praise.
  • Facility: Clean, spacious, and modern interior.
  • Dr. Lee Sang-hoon: Higher personal rating (8.8 on Modoodoc) for his skill in injections (e.g., painless Botox).
  • Efficiency: Speed and lack of unnecessary chatter for simple procedures.

Negative Feedback:

  • "Factory-Type" Atmosphere: Extremely short doctor interactions (less than a minute), "conveyor belt" feeling.
  • Consultation Quality: Initial consultation often by counselors (sales staff) criticized for aggressive upselling.
  • Wait Times: Can be long despite the reservation system due to high patient volume.

Employee Sentiment (JobPlanet)

Rating:

  • Approximately 2.4 - 2.6 out of 5.

Pros:

  • Good for entry-level staff to gain experience quickly due to high volume of cases.

Cons:

  • Low salary, high work intensity, and a vertical/rigid organizational culture.
  • Employees also use the term "factory" to describe the workflow.

Conclusion

YOU&I Clinic Yeongdeungpo Branch, under the leadership of Representative Director Lee Sang-hoon, represents the industrialized maturity of the Korean aesthetic market. It offers a compelling value proposition: high-end equipment and standardized medical services at near-wholesale prices.

Director Lee Sang-hoon brings nearly 20 years of experience and a philosophy of "honest pricing" to the operation. While he is a General Practitioner rather than a specialist, his long tenure and role in training other physicians lend credibility to the clinic's technical standards.

However, potential patients must navigate the trade-offs inherent in this model. The clinic is highly recommended for those seeking routine, standardized procedures (Botox, hair removal, maintenance laser toning) where cost and efficiency are paramount. Conversely, patients requiring complex dermatological diagnosis, highly personalized treatment plans, or deep doctor-patient rapport may find the "factory-type" system and short consultation times unsatisfactory. The clinic's success relies on this clear segmentation, catering effectively to the high-demand, price-sensitive segment of the beauty market.

Core Values

  • Cost-Effectiveness & Accessibility: Making aesthetic treatments affordable and widely available.
  • Advanced Equipment & Standardization: Leveraging state-of-the-art technology with consistent service quality.
  • Efficiency & Volume-Based Model: Optimizing patient throughput for quick and routine procedures.