Analysis Report

YOU&I Clinic Yeongdeungpo Branch

Representative Director Lee Sang-hoon In-depth Analysis

Factory-Type Clinic Cost-Effectiveness Network Clinic

Key Points

Institution Overview

YOU&I Clinic (Yeongdeungpo Branch) is a large-scale, network-based aesthetic clinic, emphasizing high patient volume, competitive pricing, and extensive laser equipment.

Leadership

Led by Representative Director Lee Sang-hoon, a General Practitioner and founder of the YOU&I brand in 2006, recognized for his long tenure and external activities.

Operational Strengths

Distinguishes itself through a massive inventory of lifting and laser devices (e.g., 5 InMode, 3 Ulthera) and high accessibility (night clinics, weekend operations, no lunch breaks).

Reputation Dynamics

Praised for cleanliness, affordability, and effectiveness of standardized procedures. Criticisms include short doctor consultations, aggressive sales, and impersonal nature.

Director Lee Sang-hoon Profile

Professional Background and History

  • Founding of the Brand: Lee Sang-hoon founded YOU&I Clinic in February 2006, initially in Samseong-dong, Gangnam-gu. His tenure in the field spans nearly two decades, marking him as a veteran in the Korean aesthetic market.
  • Medical Qualification: Sources indicate Lee Sang-hoon is a General Practitioner (GP) rather than a Board-Certified Dermatologist, evidenced by the clinic's classification and his medical profiles.
  • Current Role: He currently serves as the head of the Yeongdeungpo branch, which appears to be a central hub for the network given its scale and his presence there.

Medical Philosophy and Management Style

  • "You and I" Philosophy: The brand name reflects a commitment to communication between the doctor ("I") and the patient ("You"), emphasizing two-way communication over unilateral prescription.
  • Honesty and Affordability: A core tenet is "Jeong-Pum, Jeong-Ryang, Jeong-Jik" (Genuine Product, Genuine Amount, Honesty). He advocates for lowering barriers to entry by reducing unnecessary advertising costs to offer competitive prices.
  • Anti-Exaggeration: Lee has expressed a stance against exaggerated advertising, preferring to explain realistic outcomes and potential side effects to build long-term trust.

External Activities and Academic Engagement

  • International Training: He has served as an educator for foreign medical professionals, conducting seminars for Taiwanese dermatologists on Korean dermatological operation methods and Lutronic laser devices.
  • Industry Judging: In October 2025, Lee was invited as an official judge for the "2025 Asia Model Festival" (Face of Asia category), highlighting his influence at the intersection of beauty, fashion, and medical aesthetics.

Hospital Information

Location and Infrastructure

  • Address: 7th Floor, Esher Building (Esher Eye Cinema Shopping Mall), 12 Yeongjung-ro, Yeongdeungpo-gu, Seoul. Approximately 50 meters from Yeongdeungpo Station (Exit 3), ensuring high accessibility.
  • Scale: The clinic boasts a floor area of over 450 pyeong (approximately 1,487 square meters). This massive size allows for spacious waiting areas and multiple treatment rooms.
  • Interior: Described as having a "clean and sophisticated" interior, designed to provide a comfortable environment despite high footfall.

Operational System

  • Operating Hours:
    • Weekdays: 10:00 – 20:30 (Night diagnosis available every weekday).
    • Weekends (Sat/Sun): 10:00 – 17:00 (or 16:30 depending on specific procedure cut-offs).
    • Lunch Break: The clinic operates without a lunch break, allowing office workers to visit during their break times.
  • Medical Team: Employs a large team of doctors (approximately 8 to 12 on rotation, including Director Lee Sang-hoon) to handle volume, including both male and female practitioners for gender-sensitive treatments.

Major Procedures

Advanced Medical Equipment

Lifting Devices:

  • InMode: 5 units (claimed as maximum possession)
  • Ulthera: 3 units (Ultherapy Prime)
  • Shurink Universe: 6 units
  • Other Lifting: Thermage FLX (2 units), Volnewmer (2 units), Oligio X, Titanium Lifting, Onda Lifting

Laser & Skincare:

  • Hair Removal: Apogee Plus (4 units), GentleMax Pro Plus
  • Pigmentation/Toning: PicoPlus (3 units), Clarity II (4 units), Hollywood Spectra (2 units), PicoSure
  • Vascular/Scar: V-Beam Perfecta (2 units), Neobeam

Major Procedures and Pricing Strategy

Signature Treatments:

  • Lifting: Specializes in multi-modality lifting (e.g., combining Ulthera and Thermage).
  • Laser Toning: High-volume pigment treatment.
  • Botox/Fillers: Quick, standardized injections.
  • Hair Removal: Specialized "Day" events for gender-specific hair removal.

Event Pricing (Examples - for illustration, actual prices may vary):

  • First-visit Laser Toning: ~3,300 KRW (approx. $2.50 USD)
  • Korean Botox (Square Jaw): ~8,690 KRW
  • InMode Lifting: ~34,100 KRW (First visit event)

These prices are significantly lower than the market average for specialized dermatology clinics, positioning the clinic as a cost-effective option for routine maintenance.

Reputation and Sentiment Analysis

Patient Reviews and Ratings

Overall Ratings:

  • Gangnam Unni: ~8.8/10 (Based on 2,500+ reviews)
  • Modoodoc: 8.6/10 (Based on 48 verified reviews)
  • Sungyesa: 3.8/5 (Based on 104 evaluations)

Positive Feedback:

  • Cost-Effectiveness: Consistently cited low prices and "event" deals.
  • Facility: Praised for being clean, spacious, and modern.
  • Dr. Lee Sang-hoon: Higher personal rating, with reviews citing skill in injections (e.g., painless Botox).
  • Efficiency: Appreciated for speed and lack of unnecessary chatter for simple procedures.

Negative Feedback (Considerations):

  • "Factory-Type" Atmosphere: Recurring theme of a "conveyor belt" feeling, with extremely short doctor interactions.
  • Consultation Quality: Initial consultations often by sales staff (counselors) criticized for aggressive upselling.
  • Wait Times: Can be long despite the reservation system due to high patient volume.

Employee Sentiment (JobPlanet)

Rating:

Low, approximately 2.4 - 2.6 out of 5.

Pros:

  • Good for entry-level staff to gain experience quickly due to high volume of cases.

Cons:

  • Low salary, high work intensity, and a vertical/rigid organizational culture.
  • The term "factory" is used by employees as well to describe the workflow.
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Conclusion

YOU&I Clinic Yeongdeungpo Branch, under the leadership of Representative Director Lee Sang-hoon, represents the industrialized maturity of the Korean aesthetic market. It offers a compelling value proposition: high-end equipment and standardized medical services at near-wholesale prices.

Director Lee Sang-hoon brings nearly 20 years of experience and a philosophy of "honest pricing" to the operation. While he is a General Practitioner rather than a specialist, his long tenure and role in training other physicians lend credibility to the clinic's technical standards.

However, potential patients must navigate the trade-offs inherent in this model. The clinic is highly recommended for those seeking routine, standardized procedures (Botox, hair removal, maintenance laser toning) where cost and efficiency are paramount. Conversely, patients requiring complex dermatological diagnosis, highly personalized treatment plans, or deep doctor-patient rapport may find the "factory-type" system and short consultation times unsatisfactory. The clinic's success relies on this clear segmentation, catering effectively to the high-demand, price-sensitive segment of the beauty market.

Honest Pricing

Commitment to genuine products and competitive, transparent pricing.

Mass Accessibility

Extensive hours, weekend operations, and high-volume capacity for patient convenience.

Cutting-Edge Equipment

Aggressive investment in multiple units of advanced laser and lifting devices.