Understanding staff roles at Korean clinics helps you know who to approach for different needs during your journey.

The Surgeon (의사/선생님)

Responsibilities

  • Consultation and recommendations
  • Performs surgery
  • Post-operative assessment
  • Final authority on medical decisions

Interaction

  • Consultation meetings
  • Surgery day
  • Key follow-up appointments

Coordinator (코디네이터)

Responsibilities

  • Primary point of contact
  • Scheduling appointments
  • Explaining procedures/pricing
  • Translation/communication
  • Logistics assistance

When to Contact

  • Scheduling questions
  • Cost inquiries
  • General questions
  • Communication needs

Nurses (간호사)

Responsibilities

  • Pre-operative preparation
  • Operating room assistance
  • Post-operative care
  • Medication administration
  • Wound care instructions

When to Contact

  • Medical concerns during recovery
  • Medication questions
  • Care instruction clarification

Anesthesiologist (마취과의사)

Responsibilities

  • Pre-operative assessment
  • Anesthesia administration
  • Monitoring during surgery
  • Recovery room supervision

Aestheticians/Therapists

Responsibilities

  • Non-surgical treatments
  • Laser operation
  • Skin treatments
  • Post-care treatments

Front Desk Staff

Responsibilities

  • Check-in process
  • Payment handling
  • Appointment scheduling
  • General directions

Who to Ask What

  • Medical questions → Surgeon or nurse
  • Scheduling/logistics → Coordinator
  • Payment → Front desk or coordinator
  • Emergencies → Nurse or emergency line